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Welcome to The Archive, a collection of past episodes of insightful conversations and thought-provoking discussions. Explore a diverse array of topics, involving expert insights on industry trends and the risks and opportunities we have faced over the previous years.
Episodes
Thursday Nov 23, 2023
Thursday Nov 23, 2023
Phase 1 Complete; Phase 2 to come! In this podcast, we reflect on the lessons learned from Phase 1 of consumer duty implementation, and the challenges that face firms for closed books ahead of 31 July 2024. This episode sets out a general market-wide overview; we will separately be launching follow up discussions deep diving into specific issues that consumer duty poses for banking, insurance and asset management sectors.